Shipping Policies:
At JAB Outdoor Athletics, we strive to provide a seamless and efficient shipping experience for our customers. Below is our shipping policy for orders delivered within the United States, including details on tracking numbers:
1. Shipping Carriers and Methods
- We primarily utilize reputable shipping carriers such as USPS, UPS, and FedEx for domestic deliveries within the United States.
- Orders are typically shipped via standard or expedited shipping methods, depending on the option selected during checkout.
2. Processing Time
- Please note that processing times may vary during peak seasons or promotional periods.
3. Estimated Delivery Time
- Once your order has been processed and shipped, you will receive a tracking number via email to monitor the status of your package.
- Estimated delivery times vary depending on your location and the shipping method selected during checkout.
4. Tracking Information:
- Tracking numbers provided with every order allow you to track the progress of your shipment from our warehouse to your doorstep.
- You can easily track your order by entering the provided tracking number on the respective carrier's website or using the tracking link provided in your shipping confirmation email.
5. Shipping Costs:
- Shipping costs is a flat rate of $5.00 under purchases under $40
- Anything over $40 shipping is free.
6. Shipping Restrictions:
- We currently only offer shipping within the United States. We apologize for any inconvenience this may cause to our international customers.
- Certain items may be subject to shipping restrictions due to size, weight, or regulatory limitations. Any such restrictions will be clearly communicated during the checkout process.
7. Delivery Issues:
- In the rare event of delivery delays or issues with your shipment, please contact our customer service team at support@jaboutdoorathletics.com for assistance.
- We are committed to resolving any delivery-related concerns promptly and ensuring that your order reaches you in a timely manner.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing JAB Outdoor Athletics!
Return Policy
1. All Sales Final:
- Please note that all sales are final. We do not accept returns or exchanges, except for receiving the wrong item or a defective product.
2. Exceptions:
- If you receive the wrong item or a defective product, please contact us within 7 days of receiving your order to initiate the return process.
3. Return Process:
- Provide your order number and details of the issue when contacting us for a return or exchange.
- We will guide you through the return process and provide instructions for returning the item.
4. Refund or Exchange:
- For wrong items, we'll ship the correct item to you at no additional cost.
- For defective products, choose between a replacement (if available) or a refund to the original payment method.
- Refunds are processed within 7-12 business days after receiving the returned item.
5. Contact Us:
- For any questions or concerns about our return policy, reach out to our customer service team at support@jaboutdoorathletics.com.
Thank you for understanding our return policy.
​
Privacy Policy
At JAB Outdoor Athletics, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, and safeguard the information you provide to us.
1. Information We Collect:
- When you visit our website or make a purchase, we may collect personal information such as your name, email address, shipping address, billing address, and payment details.
- We may also collect non-personal information such as your IP address, browser type, and browsing patterns to enhance your shopping experience and improve our services.
2. How We Use Your Information:
- We use the information you provide to process your orders, communicate with you about your purchases, and deliver products to your address.
- Your email address may be used to send you updates about your order status, promotional offers, and newsletters, but you can opt-out of these communications at any time.
- We may use non-personal information to analyze website traffic, trends, and user behavior to improve our website functionality and enhance your shopping experience.
3. Information Sharing:
- We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or to fulfill orders (e.g., sharing shipping information with carriers).
- We may share non-personal information with third-party service providers for analytics, marketing, or other business purposes, but such information will be aggregated and anonymized to protect your privacy.
4. Data Security:
- We implement a variety of security measures to safeguard your personal information, including encryption, firewalls, and secure server protocols.
- We restrict access to your personal information to authorized employees who need it to perform specific tasks, and we regularly review and update our security practices to ensure compliance with industry standards.
5. Third-Party Links:
- Our website may contain links to third-party websites or services that are not operated by us. These third-party sites have their own privacy policies, and we encourage you to review them before providing any personal information.
6. Children's Privacy:
- Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are under 13, please do not provide any personal information on our website.
7. Changes to This Policy:
- We reserve the right to update or change this privacy policy at any time. Any changes will be posted on this page, and your continued use of our website after such modifications constitutes your acceptance of the updated policy.
8. Contact Us:
- If you have any questions or concerns about our privacy policy or the handling of your personal information, please contact us at support@jaboutdoorathletics.com.
By using our website and providing us with your personal information, you consent to the collection, use, and disclosure of information as described in this privacy policy. Thank you for trusting JAB Outdoor Athletics with your privacy.
​
Terms and Conditions:
These terms and conditions outline the rules and regulations for the use of our website and the purchase of our products. By accessing or using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use our website.
1. Intellectual Property:
- The content, design, logos, trademarks, and other materials displayed on our website are the property of JAB Outdoor Athletics and are protected by intellectual property laws. You may not reproduce, distribute, or use any content from our website without our prior written consent.
2. Product Information:
- We make every effort to ensure that the information about our products, including descriptions, pricing, and availability, is accurate and up-to-date. However, we do not warrant the accuracy or completeness of this information and reserve the right to correct any errors, inaccuracies, or omissions without prior notice.
3. Order Acceptance:
- When you place an order on our website, you are making an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.
4. Payment and Pricing:
- All prices displayed on our website are in US Dollars and are subject to change without notice. We accept payment via credit/debit card, Google Pay, and Apple pay. Payment is required at the time of purchase, and your order will not be processed until payment is received in full.
5. Shipping and Delivery:
- Please refer to our Shipping Policy for information about shipping methods, delivery times, and shipping costs.
6. Returns and Exchanges:
- Please refer to our Return Policy for information about returns, exchanges, and refund procedures.
7. Limitation of Liability:
- In no event shall JAB Outdoor Athletics, its directors, officers, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of our products.
8. Indemnification:
- You agree to indemnify and hold harmless JAB Outdoor Athletics, its directors, officers, employees, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising out of your use of our website or your violation of these terms and conditions.
9. Governing Law:
- These terms and conditions shall be governed by and construed in accordance with the laws of California. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of California.
10. Changes to Terms and Conditions:
- We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.
If you have any questions or concerns about these terms and conditions, please contact us at support@jaboutdoorathletics.com. Thank you for choosing JAB Outdoor Athletics!
​
​
​
For any questions or concerns, please feel free to reach out to us at support@jaboutdoorathletics.com. We're here to help!
POLICIES
Service as It Should Be